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Billing and Accounting Knowledgebase (0)

Customer related questions on Handling Billing and Account Queries

FAQ (10)

Frequently asked Questions

Technical Knowledgebase (63)

Baseline Product Specifications leading to FAQ and standard methods to deal with issues

Mest populär

 Phones are down after changing to a different ISP

Phones are down after changing to a different ISP 1. Send public IP + range so it can be added,...

 Multiple clients down

Multiple clients down (dealers) 1. Who are the clients and what specifically is down, 2. Advise...

 1.2 Technical Fault and Escalation Procedure - Dealer Customers

 200 invite not being accepted

200 invite not being accepted (dealers only) 1. Send a tech to enable/disable SIP ALG this...

 Phones say unable to connect to server

Phones say unable to connect to server 1. Has there been any network changes on client’s side /...